Is your practice complying with all five Key Lines of Enquiry?

The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 require all providers of health and social care services (this includes all dental practices) to be able to demonstrate that they provide care that is safe and effective, that they are caring and responsive to their patients’ needs and that they are well led.

The Care Quality Commission (CQC) is mandated to ensure these requirements are met, and, as a result, CQC inspectors will be looking for evidence of this when they inspect. 

It is imperative that all dental care providers and managers demonstrate compliance with all five KLOE’s during a CQC inspection.

Learn more about the five key questions from the CQC website: 

The CQC also provide Myth Buster’s to help you comply with each Key Line of Enquiry.

Brand New Online CPD – Key Lines of Enquiry

Apolline is proud to present five comprehensive new online courses on the Key Lines of Enquiry to support the professional development objectives of dental professionals and their teams.

The Key Lines of Enquiry is a vast subject area, so to make it manageable we have broken the topic down into five distinct modules: SafeEffective, Caring, Responsive, and Well-Led.

Each module explains how the KLOE relates to your dental practice, provides information about the systems and processes you are required to have in place, and shows you the evidence needed to demonstrate compliance with correct policies and procedures.

Upon completion of each course you can DOWNLOAD for FREE our very useful Key Lines of Enquiry Handbook. 

These short online courses are perfect for providers and registered managers, new start up practices and those team members with a lead role.