• The patient’s name, current and previous addresses, bank account/credit card details, telephone number/e-mail address and other means of personal identification such as his or her physical description.
  • Information that the individual is or has been a patient of the practice or attended, cancelled or failed to attend an appointment on a certain day.
  • Information concerning the patient’s medical history, including their oral health and physical and/or mental condition.
  • Information about discussions undertaken and agreements reached on treatment options, including costs of any proposed treatment.
  • Information about the treatment that is planned, is being undertaken or has been provided.
  • Information about family members and personal circumstances supplied by the patient or others.
  • The amount that was paid for treatment, the amount owing, or the fact that the patient is a debtor to the practice.