Frequently Asked Questions
Where is my certificate?
Certificates are awarded automatically upon completion of the course. If your certificate does not appear in your account, please click the link below and follow these steps:
- Locate the course
- Click ‘Launch Course’
- Click the Submit Course button (top right)
Your certificate will then appear in the Achievements tab of your dashboard.
Do you offer a certificate upon completion of each course?
Will my GDC number appear on my certificate?
What duration are the courses?
How long do I have access to each course?
Do the courses have a test or an assessment?
How can I reset or re-enrol on a course I have already done?
If you have completed a course previously, you can reset your course progress yourself. To do this, simply log in to your account and click ‘My Courses’.
Here’s a quick link: https://www.apollinetraining.co.uk/my-account/my-courses/
Under the course you wish to re-enrol in, click ‘Enrol Again’.
I have a problem resetting a course
If you have a problem resetting your course, please visit our Contact Us page or email us at email@example.com and provide us with the following information:
- Your email address
- Course/s you would like to reset
- Are you a Total Compliance user?
- Do you have an Annual CPD Membership with us?
What is reflective learning?
Reflective learning is an important process for any professional to undertake. By taking the time to reflect on a recent continuing professional development (CPD) activity, individuals can better understand how they can apply what they have learnt to their day-to-day work. This reflective process also encourages professionals to think about the wider implications of their CPD activity, such as how it might affect patients or other team members. While the reflective process is not prescriptive, it is nonetheless an essential part of ensuring that CPD activities are truly effective. By taking the time to reflect on what has been learnt, professionals can ensure that they are making the most of their CPD opportunities.