Duty of Candour - Online dental course from Apolline Training

“Really informative course and very easy to understand. I would highly recommend it.”

Duty of Candour

In April 2015 the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 brought in a new regulation that is applicable to all providers of health and social care; Regulation 20: Duty of Candour.

The Regulation uses the following terms: Openness, Transparency, Candour. What this means in practice is that when things go wrong, which from time to time is inevitable; patients must be told the truth, an apology must be given, and an appropriate remedy must be offered.

This online, verifiable CPD course is aimed at Dental Providers and Registered Managers. 

The course provides 30 minutes of verifiable CPD

On completion of this course you will understand your obligations under the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014: Regulation 20: Duty of Candour. And you will understand how to apply this professional duty in your day to day work.

  • To become aware and accountable for the professional duty of candour.
  • To understand the following:
    • CQC Regulation 20: Duty of Candour
    • Terms and definitions for duty of candour
    • Notifiable safety incident
    • Application of duty of candour in the dental practice
    • Significant event recording.

A, D

GIF Annual CPD Membership

Course Curriculum

  • Regulation 20: Duty of Candour
    5 minutes
  • Terms and definitions
    5 minutes
  • Notifiable safety incidents
    5 minutes
  • Midazolam incident
    5 minutes
  • Root canal incident
    5 minutes
  • Latex allergy incident
    5 minutes
  • Guidance on applying duty of candour
    5 minutes
  • Duty of Candour – Reflective Learning
    5 minutes
  • Significant incident recording
    5 minutes
  • Professional duty of candour
    5 minutes
  • Summary
    5 minutes
  • Pre-Question Advice Preview
    1 minutes
  • Duty of Candour
    6 questions
  • Feedback & Reflective Learning Guidance
    5 minutes

Your course includes

Up-to-date information

Our course material is both current and relevant; verified by leaders in the dental industry.

Various media

We use a combination of text, imagery, videos and presentations to help you get the most out of this course.

Course downloads

This course features documents for you to download and use in your dental practice.

Post-course feedback

Upon completion of the course you are required to complete a short feedback survey.

Frequently asked Questions

When does the course start and finish?
The course begins when you are ready. Although the course duration is 30 minutes, you can work at your own pace, and your progress is saved automatically.
How long do I have access to the course?

After you have successfully enrolled on the course, there is no limit on when you must complete the course by. 

Does the course have a test?
Yes. There is a short assessment at the end of the course. You must achieve 80% or more to pass the course. If you do not pass, you have the opportunity to review the content and re-take the assessment when you are ready.
Does the course offer a certificate upon completion?
Yes. Upon successful completion of the course, you will be awarded a personalised certificate. This is saved to your personal dashboard. You can download and print this certificate when you require it. In addition, you are also credited with a digital badge that will feature in your personal dashboard.
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