“Really informative course and very easy to understand. I would highly recommend it.”
Duty of Candour
In April 2015 the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 brought in a new regulation that is applicable to all providers of health and social care; Regulation 20: Duty of Candour.
The Regulation uses the following terms: Openness, Transparency, Candour. What this means in practice is that when things go wrong, which from time to time is inevitable; patients must be told the truth, an apology must be given, and an appropriate remedy must be offered.
This online, verifiable CPD course is aimed at Dental Providers and Registered Managers.
The course provides 30 minutes of verifiable CPD
On completion of this course you will understand your obligations under the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014: Regulation 20: Duty of Candour. And you will understand how to apply this professional duty in your day to day work.
- To become aware and accountable for the professional duty of candour.
- To understand the following:
- CQC Regulation 20: Duty of Candour
- Terms and definitions for duty of candour
- Notifiable safety incident
- Application of duty of candour in the dental practice
- Significant event recording.
Regulation 20: Duty of Candour
Terms and definitions
Notifiable safety incidents
Root canal incident
Latex allergy incident
Guidance on applying duty of candour
Duty of Candour – Reflective Learning
Significant incident recording
Professional duty of candour
Duty of Candour
Feedback & Reflective Learning Guidance
Your course includes
Frequently asked Questions
When does the course start and finish?
How long do I have access to the course?
After you have successfully enrolled on the course, there is no limit on when you must complete the course by.