The Registered Manager’s Roles and Responsibilities

This online verifiable course aims to guide Registered Manager’s in their role and what is expected of them.

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Registered Manager: Roles and Responsibilities

The Registered Manager role carries significant responsibilities for the individual, including legal accountability, alongside the Provider, for the day-to-day management of the dental practice’s regulated activities.

Registered Managers remain legally liable for the regulated activities until they inform the CQC of their decision to vary or cancel their registration. 

All dental practices that are registered with the CQC are required to have a Registered Manager.

The only exception is where the service provider (usually the practice principal or the practice owner i.e. the legal entity) is an individual (i.e. not part of a partnership and not a limited company) who manages the service the practice provides on a day-to-day basis and who has the necessary skills and experience to do this.

All other dental practices require a Registered Manager.

The course provides 20 minutes of verifiable CPD.

This online verifiable course aims to guide Registered Manager’s in their role and what is expected of them.

The objective of this short course is to provide guidance on the role and responsibilities of a Registered Manager in:

  • Compliance
  • Recruitment
  • Training
  • Patient feedback
  • Complaints
  • Managing regulated activities.

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Course Curriculum

  • Registered Manager: Roles and Responsibilities
    5 minutes
  • The CQC’s Role
    5 minutes
  • The Registered Manager’s Role
    5 minutes
  • The Registered Manager’s Responsibilities
    5 minutes
  • Managing compliance
    5 minutes
  • Managing recruitment
    5 minutes
  • Managing training
    5 minutes
  • Managing feedback (including complaints)
    5 minutes
  • Managing the practice and the regulated activities
    5 minutes
  • Summary – Registered Manager’s Roles and Responsibilities
    30 minutes
  • Pre-Question Advice Preview
    1 minutes
  • The Registered Manager’s Roles and Responsibilities
    5 questions
  • Feedback & Reflective Learning Guidance
    5 minutes

Your GDPR Course includes

Up-to-date information

Our course material is both current and relevant; verified by leaders in the dental industry.

Various media

We use a combination of text, imagery, videos and presentations to help you get the most out of this course.

Course downloads

This course features documents for you to download and use in your dental practice.

Post-course feedback

Upon completion of the course you are required to complete a short feedback survey.

Frequently asked Questions

When does the course start and finish?

The course begins when you are ready. Although the course duration is 20 minutes, you can work at your own pace, and your progress is saved automatically.

How long do I have access to the course?

After registering for the course, you have 365 days to access the course.

Does the course have a test?

Yes. There is a short assessment at the end of the course. You must achieve 80% or more to pass the course. If you do not pass, you have the opportunity to review the content and re-take the assessment when you are ready.

Does the course offer a certificate upon completion?

Yes. Upon successful completion of the course, you will be awarded a personalised certificate. This is saved to your personal dashboard. You can download and print this certificate when you require it. In addition, you are also credited with a digital badge that will feature in your personal dashboard.

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