COVID-19 Frequently Asked Questions

Are you a dental professional with questions about COVID-19?

Each of the questions in the table link to the full question and corresponding answer.

Should you have any further questions, please feel free to contact us here or call us on 0800 193 1033.

  1. Why is COVID-19 any different from other infectious diseases?
  2. What is the incubation period for COVID-19?
  3. What are the symptoms of COVID-19?
  4. Which patients can and can’t be seen in general dental practices?
  5. What risk assessments do we need to undertake?
  6. What is an Aerosol Generated Exposure (AGE)?
  7. What is the most recent information on high-risk AGEs?
  8. How do I transport and clean my work uniform/scrubs?
  9. Can we open the drawers in our surgery during high and low risk AGEs?
  10. I work as a dental nurse and I have recently developed a loss of taste and smell. Can I still attend work?
  11. How do I get tested for COVID-19?
  12. I am a fully private dental practice.  Are my staff eligible for an NHS COVID-19 test?
  13. I work in a dental practice and my daughter has got symptoms of COVID-19.  She is awaiting her test results.  Can I continue to go to work?
  14. How long should I wait before getting tested for COVID-19?
  15. How long should I self-Isolate for?
  16. Do I have to self-isolate if I was wearing a face covering or facemask?
  17. What is NHS Test and Trace?  Does it apply to private dental practices?
  18. What does close contact mean?
  19. I returned to work last week after a 14-day period of self-isolation, but I have got COVID-19 symptoms again.  What should I do?
  20. If I was previously tested positive with COVID-19, do I still need to get tested and self-isolate?
  21. What are the symptoms. ofcoronavirus in children?

 

 

1. Why is COVID-19 any different from other infectious diseases?

COVID-19 is caused by a novel (new) air-borne coronavirus, SARS-CoV-2, that current thinking suggests is transmitted by droplet and aerosol contamination and through close contact (less than 2 metres) with an infected person or through touching contaminated surfaces.

The overwhelming majority of pathogens in the dental practice are blood-borne viruses (BBVs) such as Hepatitis B, HIV, Hepatitis C and vCJD. There are extremely robust infection control procedures for dealing with BBVs but much less robust procedures for air-borne viruses and contact viruses. Additions to standard infection control procedures, including the use of PPE, are therefore considered necessary during the COVID-19 pandemic and possibly beyond.

Associated course: Environmental Cleaning and Disinfection

 

2. What is the incubation period for COVID-19?

The incubation period for COVID-19 averages 5 days and can be up to 14 days, during which time patients are thought to be infectious even though they may be asymptomatic. It must therefore be assumed that many people may be asymptomatic and are either carrying or incubating the virus. This applies equally to clinicians, team members, patients, and members of the public. There may also be individuals who choose to conceal their symptoms to access treatment.

Associated course: New Patient Journey

 

3. What are the symptoms of COVID-19?

COVID-19 is a respiratory illness, and the symptoms include (but are increasingly not always limited to):

  • Fever (a temperature over 37.8 degrees centigrade).
  • A new persistent cough.
  • Loss of taste and smell.
  • Muscle pains.
  • Shortness of breath and breathing difficulties.
  • Severe pneumonia.

 

The three most prevalent symptoms of COVID-19 are a new, persistent dry cough, a temperature and a loss of taste and smell.

It is well established that respiratory viruses are more prevalent in the colder months of the year and it is inevitable there will confusion about whether symptoms are due to the common cold, influenza, or COVID-19. It is therefore imperative that everyone with symptoms they suspect could be COVID-19 seeks guidance from NHS 119 to ascertain whether or not they should be tested for SARS-CoV-2.


Associated course: New Patient Journey

 

4. Which patients can and can’t be seen in general dental practices?

Only patients who are asymptomatic and whose household members are also all asymptomatic for COVID-19 can be seen.

Patients who are self-isolating because they have one or more of the published symptoms of COVID-19 and patients who are part of a household in which another member is self-isolating for the same reason cannot be treated in practice. No treatment can be provided in dental practice for these patients until the end of the self- isolation period.

If a patient can’t be seen at your practice you should know what the local arrangements are for seeing these patients e.g. an urgent dental care centre and you should make arrangements for them to be seen.

Associated course: New Patient Journey

 

5. What risk assessments do we need to undertake?

You will need to undertake risk assessments for:

  • Every patient you see at your practice during the pandemic.
  • All clinicians and all team members.
  • Your practice.

To understand how to undertake risk assessments, take our CPD courses in the New Patient Journey and Risk Assessments Demystified.

Associated course: Risk Assessments Demystified

 

6. What is an Aerosol Generated Exposure (AGE)?

The Faculty of General Dental Practice (UK), the FGDP guidance issued in June created the descriptor ‘aerosol generated exposure’ or AGE. An AGE is then further qualified as being a low-risk AGE (breathing, speaking, coughing, and sneezing or activating the gag reflex, some dental treatments) and a high-risk AGE (dental treatment that creates an aerosol). A high-risk AGE equates to what we have come to describe as an Aerosol Generating Procedure or AGP. This is very helpful as it stratifies risk and allows a risk-based approach to the selection of appropriate PPE.

Associated course: Aerosol Generated Exposure

 

7. What is the most recent information on high-risk AGEs?

Source of information: COVID-19: infection prevention and control dental appendix Public Health England

AGPs are procedures that create a higher risk of respiratory infection transmission and are defined as any medical, dental or patient care procedure that can result in the release of airborne particles <5 μm in size from the respiratory tract of an individual. These can remain suspended in the air, may travel over a distance and may cause infection if they are inhaled when treating someone who is suffering from an infectious disease, transmitted wholly or partly by the airborne or droplet route.

Airborne precautions are required when undertaking AGPs on the medium and high-risk pathway and only essential staff who are needed to undertake the procedure should be present. Dental procedures that use high velocity air and water streams are considered a high risk of creating aerosols and include: 

  • ultrasonic scaler (including piezo)
  • high speed air/electric rotor (that is >60,000 rpm)
  • Piezo surgical handpiece • air polishers 

Research demonstrated that use of the 3-in-1 syringe with either air-only or water-only resulted in lower levels of contamination, with water-only causing the least contamination. There is currently no consensus to include the use.

.

Associated course: Aerosol Generated Exposure

 

8. How do I transport and clean my work uniform/scrubs?

All team members must be provided with adequate surgery-only uniform/scrubs and/or reception uniform for each working day.

Clinical team members must not travel to and from work in uniform/scrubs.

Rooms or areas should be available for staff to change into and out of uniforms or scrubs.

Uniforms/scrubs should be transported home in a pillowcase.

The scrubs and the pillowcase must be laundered immediately on return home (or at the practice if the facility is available) and separately at 60c or at a higher temperature if the fabric allows. They must be laundered separately to other items and the washing machine must be no more than half-full. They should then be tumble-dried and/or ironed.

Associated course: PPE Procedures During The Covid-19 Outbreak

 

9. Can we open the drawers in our surgery during high and low risk AGEs?

Opening drawers is a tricky one! Actually we have been advised for many, many years that we should not open drawers during treatment due to the risks associated with any droplets in the air falling on clean materials in a drawer, so this isn’t technically a new ‘requirement’. However, realistically we all know that this isn’t always followed.

COVID-19 however poses a whole new risk level, especially while there is still much to learn about how it is spread and also while it is circulating in the community. For that reason, we should keep all drawers closed during treatment, whether this is for a high-risk AGE or a low-risk AGE. The differentiation between high and low risk levels of AGEs is very important because it acknowledges that there is no such thing as ‘no AGE’ because of speaking, breathing, coughing etc. That’s the reason theatres still cannot open and we have to wear masks in enclosed areas in public.

So, the answer is the ‘no opening drawers rule’ applies whatever you are doing.

Associated course: Environmental Cleaning and Disinfection

 

10. I work as a dental nurse and I have recently developed a loss of taste and smell. Can I still attend work?

No. You must not attend work and must immediately self-isolate and get yourself a test organised.

Associated course: New Patient Journey

 

11. How do I get tested for COVID-19?

You can have a swab test to check if you have coronavirus (COVID-19). You can either:

If you have trouble with your internet, please call 119 if you are in England, Wales or Northern Island and 0300 303 2713 if you are in Scotland.  Lines are open 7 am to 11pm every day.

External link: GOV.UK

 

12. I am a fully private dental practice.  Are my staff eligible for an NHS COVID-19 test?

Yes, the NHS COVID-19 test is available to everyone who have symptoms for coronavirus (i.e. a high temperature, a new, continuous cough or loss or change to your sense of smell or taste).

External link: GOV.UK

 

13. I work in a dental practice and my daughter has got symptoms of COVID-19.  She is awaiting her test results.  Can I continue to go to work?

No. You should not attend work and must immediately self-isolate if you or any member of your household have symptoms.

External link: NHS

 

14. How long should I wait before getting tested for COVID-19?

You should get yourself tested as soon as you have symptoms for coronavirus.

External link: GOV.UK

 

15. How long should I self-Isolate for?

If you have tested positive for coronavirus or have symptoms, you will need to self-isolate for at least 10 days.  You will need to self-isolate for 14 days if:

  • Someone you live with has symptoms or tested positive
  • You have been told to self-isolate by NHS Test and Trace
  • Someone in your support bubble has symptoms or tested positive

External link: NHS

 

16. Do I have to self-isolate if I was wearing a face covering or facemask?

Yes. You will have to self-isolate for 14 days if you come in close contact to with someone who has symptoms or tested positive for COVID-19.  The NHS Test and Trace state that:
“ if you work in – or have recently visited – a setting with other people (for example, a GP surgery, a school or a workplace). The use of face masks and other forms PPE does not exclude somebody from being considered a close contact, unless they are providing direct care with patients or residents in a health and care setting”.

External link: NHS

 

17. What is NHS Test and Trace?  Does it apply to private dental practices?

The NHS Test and Trace is a service:

  • To ensure that everyone who develops symptoms of coronavirus can be tested quickly;
  • To help trace close recent contacts of anyone who tests positive for coronavirus and notify them that they must self-isolate (if necessary) to stop the spread of virus.

NHS Test and Trace applies to everyone including private dental practices.

External link: GOV.UK

 

18. What does close contact mean?

Close contact means:

  • Having face-to-face contact with someone less than 1 metre away (this will include times where you have worn a face covering or a face mask)
  • Spending more than 15 minutes within 2 metres of someone
  • Travelling in a car or other small vehicle with someone (even on a short journey) or close to them on a plane.

External link: GOV.UK

 

19. I returned to work last week after a 14-day period of self-isolation, but I have got COVID-19 symptoms again.  What should I do?

If you get symptoms for coronavirus again, you must immediately self-isolate and ask for a test.

External link: NHS

 

20. If I was previously tested positive with COVID-19, do I still need to get tested and self-isolate?

You must self-isolate again even if you had a positive test result for COVID-19 before.  Your body may have developed some immunity, but it is not clear how long it will last.  You must get tested again if you develop symptoms and you must not leave your home during self-isolation.

External link: NHS

 

21. What are the symptoms of coronavirus in children? 

Information source: NHS UK website

The main symptoms of coronavirus are:

  • a high temperature
  • a new, continuous cough – this means coughing a lot, for more than an hour, or 3 or more coughing episodes in 24 hours
  • a loss or change to sense of smell or taste – this means they cannot smell or taste anything, or things smell or taste different to normal

What to do if your child has symptoms

If your child has any of the main symptoms of coronavirus:

  1. Get a test to check if they have coronavirus as soon as possible.
  2. Stay at home and do not have visitors until you get the test result – only leave your home to have a test.

Anyone you live with, and anyone in your support bubble, must also stay at home until you get the result.

External link: NHS

 

Resources

Here you will find some resources that may help. You can sample them and/or download them. 

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [265.68 KB]

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [1.94 MB]

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [621.44 KB]

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [1.27 MB]

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [1.64 MB]

 

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [4.32 MB]

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [3.29 MB]