New Patient Journey
Coming out of general lockdown has proved to be considerably more difficult than going into lockdown. This is also the case for dental practice re-opening. Many new measures are required to make dental practices safe with the aim of protecting clinicians, team members and patients and reducing the transmission of COVID-19.
Dental practices in the UK were ordered to close on 23 March 2020, with dental care being restricted to providing advice, analgesics and, when appropriate, antibiotics. Over time, a number of Urgent Dental Care Centres were established to provide urgent and emergency care for patients if triaging proved unsuccessful.
Whilst much has been learnt about SARS-CoV-2 since it was first notified to the World Health Organisation at the end of December 2019, much remains unknown. Consequentially there is a lack of high-quality evidence of how best to provide protection to the dental workforce and their patients.
The aim of this course is to provide you with a new understanding of what a patient’s journey will be like in a dental practice during the COVID-19 pandemic. This course is suitable for the whole dental team.
Objectives are that you will learn:
- The UK COVID-19 Alert Levels.
- How to emerge from lock down in your practice.
- How to use a risk-based approach.
- How the new patient journey will be in practice.
- The clinical symptoms of COVID-19.
- Which patients can and can’t be seen in general dental practices.
- Advice and instructions for patients attending your practice during the pandemic.
This course provides 30 minutes of ECPD.
GDC Development Outcomes: B, C, D.