Professional Email Communication



This course aims to teach dental professionals how to develop and craft secure and professional email content within a business environment.


The objectives of this online course are that learner understands:

  • How to create a professional email layout
  • The importance of secure emails
  • The importance of email etiquette.


GDC Development Outcomes: A, B

This course provides 30 minutes of ECPD.

With rapid advancements in technology, it comes as no surprise that the way people communicate is changing. In addition, the pace of work is much faster, and many feel there is an (often) unspoken need to be able to contact people quickly, at all times of the day.

Because of its ease of use and popularity, email remains the simplest form of contact in a business environment. However, there is a risk of confusing simplicity with effortlessness, which may translate into a lack of sophistication and professionalism in terms of its content.

This online, verifiable CPD course provides dental care professionals with information about email etiquette to ensure that emails sent from the workplace represent your practice in a professional manner.