Another online, verifiable CPD course for dental professionals… for FREE!
We’re pleased to offer another FREE e-learning course: Professional Email Communication
Why Professional Email Communication?
With rapid advancements in technology, it comes as no surprise that the way people communicate is changing. In addition, the pace of work is much faster, and many feel there is an (often) unspoken need to be able to contact people quickly, at all times of the day. Because of its ease of use and popularity, email remains the simplest form of contact in a business environment. However, there is a risk of confusing simplicity with effortlessness, which may translate into a lack of sophistication and professionalism in terms of its content.
The Data Protection Act 2018 and the General Data Protection Regulation (GDPR) are designed to protect personal data. There are specific requirements within the legislation relating to personal data stored on computers or in an organised paper filing system.
Additionally, it is important for you to convey a professional image to patients, colleagues and suppliers.
Achieving Professionalism in your Email Communication
This online, verifiable CPD course provides dental care professionals with information about email etiquette to ensure that emails sent from the workplace represent your practice in a professional manner.
The course duration is 30 minutes and upon completion of the course quiz, you are awarded a certificate and a reflective learning document.